Terms & Conditions
- The content of the pages of this website is for your general information and use only. It is subject to change without notice
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence
- This website may also include links to third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
- Any Finance example shown on this website are for illustration purposes and does not constitute an offer committing you or us. The illustrations are based on a Flexible non-regulated Lease Purchase facility with an initial deposit, followed by a 4-year repayment term and a final balloon payment. All finance terms are subject to status of which Northumbria Prestige reserve the right to withdraw these quotations at any time without prior notice.
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Reserving a vehicle or booking a test drive
Please follow the onscreen prompts to reserve your vehicle or book a test drive.
You must co-operate with us in all matters relating to the booking, and provide us with such information as we may reasonably require in order to fulfil the booking, and ensure that such information is complete and accurate in all material respects, and you hold a full UK driving licence on the date booked for the test drive.
After you submit the booking, you will receive an email from us acknowledging that we have received it, but please note that this does not mean that it has been accepted. Our acceptance will take place when we send an email to you.
If we are unable to reserve the vehicle or offer you a test drive on the specified date, we will inform you of this by email. This might be because the vehicle has already been sold, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the vehicle or because we are unable to meet an agreed deadline.
We will use all reasonable endeavours to meet any dates specified in the Confirmation, but any such dates are not guaranteed and, whilst we will use all reasonable endeavours to notify you in advance if we are unable to ensure a vehicle is available for a test drive on the specified date and to agree a mutually convenient alternative date, you will have no rights or remedies against us if we fail to ensure a vehicle is so available.
If we are not satisfied you hold a full UK driving licence and are legally fit to drive the vehicle on the date booked for the test drive, we will be entitled to cancel the Order and require you to rearrange an alternative date for the test drive.
If you wish to make a change to a date you have booked for a test drive, please contact us as soon as possible to book an alternative date. We may not be able to guarantee that the vehicle will still be available.
Deposits
The minimum required to secure a car is a £100 deposit, this is non-refundable deposit after 24 hours of paying it, non-transferable and is subject to statutory rights. Deposits will be forfeited if you fail to purchase the vehicle at within the arranged time. The car will then be placed back for sale and prior notice will not be given.
Deduction Policy
In the unlikely event of us accepting the return of your vehicle for a refund. We will require the vehicle to be returned in the same condition as when it was purchased.
We will also exercise our right to deduct a reasonable sum of money having taken in to account the usage of the vehicle and any failure to keep it in good repair and condition.
This will include but not limited to our right to charge the consumer 25 pence per mile for each mile covered since the date of sale, along with the cost of any estimate for repairs required to any damage to the vehicles interior and exterior that was caused whilst the vehicle was in your possession.